Tennessee Football Gameday Information
NFL Stadium Bag Policy - All fans attending the season opener against Bowling Green at Nissan Stadium in Nashville must follow these guidelines
Important information for G10 and G5/30 parking permit holders:
What's on this page
- Gameday Times & Broadcast Info
- Gameday Activities
- Fan Services
- Parking & Traffic Information
- Navigating The Cone Zone
- Prohibited & Permitted Items
- Ticket Information
- Entry & Seating Information
- Campus Restroom Locations
- Gameday Sustainability
- Guidelines for Neyland Stadium
- UT & SEC Fan Code of Conduct
The Vol Walk -- the football team's walk to Neyland Stadium -- begins 2 hours and 15 minutes before kickoff at the Torchbearer statue in Circle Park on Volunteer Drive. It continues down Peyton Manning Pass before turning left on Phillip Fulmer Way and into the stadium through Gate 21A.
The Pride of the Southland Band makes its way the stadium beginning 1 hour and 40 minutes before kickoff. The band marches up Volunteer Boulevard to Peyton Manning Pass and then onto Phillip Fulmer Way, stopping along the way to "Salute the Hill" before marching into the stadium through Gate 21.
Open 3 1/2 hours before all home football games, Toyota Volunteer Village hosts pregame festivities for fans of all ages, including interactive inflatable games, a live DJ, WNML radio's "Game Day All Day" and an Official Team Shop tent with all the latest Tennessee merchandise.
Located in the Humanities Plaza, Toyota Volunteer Village features pregame appearances from Smokey, Junior Smokey, cheerleaders and dance team. It's also a great place to watch the team make its way down Volunteer Blvd., to Neyland Stadium during the Vol Walk.
It's Tailgate Time in Tennessee! The ultimate tailgating experience on Rocky Top starts at Tailgate Tennessee.
Located in Circle Park, Tailgate Tennessee is the official full-service tailgate park of Tennessee football. Whether you're getting together with a few friends or hosting a larger group, Tailgate Tennessee offers several affordable tailgate packages that provide all the fun with none of the hassle. You bring the crowd, Tailgate Tennessee does the rest!
For more information or to reserve your tailgate today, visit tailgatetennessee.com or call (865) 356-6669.
Tennessee Park presented by VolPhotobooks.com is the ultimate corporate hospitality experience. Hosted near Volunteer Village in Humanities Plaza, the premium ticket package includes 50 tickets, 10 parking passes, a 30-by-40-foot tent, fully catered meal and Game Day programs. Larger and smaller packages are also available.
For more information, call the Vol Network at (865) 212-3570.
The Vol Network's Kickoff Call-In Show, hosted by Bob Kesling and Tim Priest, begins 90 minutes before kickoff and airs on the Vol Radio Network.
To participate, fans can dial 1 (800) 688-8657, and Tennessee Verizon Wireless customers can call free at *TENN. The Kickoff Call-In Show broadcasts live from the Gate 21 Plaza at the northwest corner of Phillip Fulmer Way and Andy Holt Boulevard.
Hosted in the McClung Museum of Natural History & Culture's main auditorium two hours before kickoff, the Pregame Showcase is a free, 30-minute presentation by all-star faculty from UT's College of Arts and Sciences on topics related to their field of expertise, followed by a 10- to 15-minute question-and-answer period. The carefully timed programs allow football fans to have plenty of time to enjoy the lecture and still get to the stadium by kickoff.
Showcases are open to the public and light refreshments are provided.
For more information, including a schedule of programs, please visit the Pregame Showcase homepage.
Souvenirs are available at the official Tennessee Team Shop at Gate 20 inside the stadium and the University of Tennessee bookstore in the University Center. Food vendors are located at Volunteer Village across from Circle Park.
University Center and Thompson-Boling Arena dining facilities are also open on game days.
Merchandise and apparel kiosks are located throughout Neyland Stadium. Current locations are:
- New Era - View Kiosk
Top of the North ramp near Sections ZZ12 & ZZ13
- adidas Kids - View Kiosk
Level 2 near Section F
- adidas Adults - View Kiosk
Near Sections Y6 & X5
- Official Team Shop - Locations Map
Tent in Vol Village, Gate 10 entrance, inside Gate 21, outside Gate 23 and outside the Tickle Building.
On the first level of Neyland Stadium, there are six (6) ATMs located at the Gate 21 elevator lobby and three (3) in section Y9.
On the second level of the stadium, one (1) ATM is located between sections F & G, and one (1) is located between R & Q.
There is also one (1) ATM inside the Tennessee Terrace, one (1) in section XX5, and one between FF/GG on the third level.
Fan Information Centers open four hours before each game and are located at Gates 10 & 21 in Neyland Stadium and in Toyota Volunteer Village.
Fans needing assistance inside Neyland Stadium can contact the event management staff by sending a text message to "VOLS" to 69050 with a description of your issue or incident and your location within the stadium, including the section, row and seat number. You will receive a replay indicating your message was received and help is on the way. Standard SMS rates apply.
The Fan Text Message System begins operating three hours prior to kickoff.
Tennessee Athletics provides the I.D.-A-Fan service to reduce the amount of time a child and parent could be separated in the game day crowd.
The I.D.-A-Fan bracelet contains contact information for a child's parent or guardian and seat location in case of separation within the stadium. Bracelets are available for free at all Fan Information Centers and the customer service booth inside Gate 21.
Police, ushers and event security personnel are stationed throughout the stadium to provide assistance to fans during football games.
Four first-aid stations are located inside Neyland Stadium on the lower-level concourse outside Sections O/P and X1, and in the upper level in the concourse outside of Sections II and XX4.
The stations are staffed by medical doctors, nurses and other qualified personnel. Trained first-aid teams are also located throughout the stadium. If you need medical assistance, notify the team nearest you. If you are unable to locate a team, a law enforcement officer or usher will direct you to the nearest first-aid station.
This is a service provided by the University of Tennessee and the American Red Cross.
Lost articles may be turned in at the Gate 21 elevators. Items will then be turned over to the University of Tennessee Security Office at 1101 Cumberland Avenue, where they may be retrieved Monday following each game at (865) 974-3114.
In case you get separated from your family or friends, please plan ahead to have two designated meeting places, one inside the stadium (such as your gate, seat or favorite concession stand) and another outside the stadium (such as a predetermined landmark like The Torchbearer or a parking space). If you need assistance, contact the nearest usher or police officer.
ADA elevators are located at gates 15 & 21 in Neyland Stadium and begin operating two hours prior to kickoff.
Fans needing elevator access should contact the Event Management Office at (865) 974-1205. A copy of a handicap placard or a doctor's statement of need is required to receive an elevator pass. Passes are recorded and mailed to the individual in August. Each pass is good for two (2) people to use the elevator listed on the pass. Passes must be renewed yearly by mail or telephone.
Segway devices are not permitted in Neyland Stadium on football game days.
Game day parking for all lots surrounding Neyland Stadium is reserved for pass holders. Donors who have previously requested and paid for parking permits will receive their passes in the mail before the season. Improperly parked vehicles or those found in a restricted area will be towed at the owner's expense. Towed vehicles may be claimed by contacting UT Police at (865) 974-3114.
Due to the Vol Walk and the band march, Volunteer Boulevard from east Andy Holt Avenue to Lake Loudoun Boulevard is closed to vehicular traffic for approximately 30 minutes beginning five minutes before the scheduled start time for the Vol Walk. During that time, Phillip Fulmer Way from east Andy Holt Avenue to Peyton Manning Pass will also be closed to vehicular traffic. Parking permit holders for lots in this area should arrive two hours prior to kickoff in order to avoid traffic and pedestrian congestion.
Three hours before kickoff, Phillip Fulmer Way will be closed from Middle Drive to Tee Martin Drive.
OFF CAMPUS PARKING/SHUTTLES
Numerous KAT buses transport fans to and from the Civic Coliseum, Old City and Market Square area of downtown at a round-trip cost of $6 per person starting three hours before kickoff. Eight buses run from Farragut High School off Campbell Station Road to Neyland Stadium at a round-trip cost of $16 per person starting three hours before kickoff. A free shuttle is available from the Ag Campus.
RV parking is available at the Civic Coliseum and the Blackstock Street lot, located behind the Foundry at the North World's Fair area. The cost is $25 per day, with room for approximately 100 RVs and hookups for 20. Security is provided at the Coliseum site beginning Friday after 3 p.m. KAT Shuttle service to Neyland Stadium is available. Call (865) 215-8900 for more information.
Accessible parking and shuttle service is available from the Agricultural Campus. For information regarding accessible parking, please call UT Parking Services at (865) 974-6031.
The accessible parking on the Ag Campus is first come, first served. There are approximately 150 spaces. A parking pass is not required.
The Civic Coliseum provides accessible parking and a shuttle to Gate 21.
With much construction underway on campus, new and returning visitors will see the following changes:
- All lanes of Neyland Drive approaching campus are open for the football season as renovation work continues on the Henley Bridge over the nearby Tennessee River.
- The parking garage next to the University Center has been demolished and the nearby section of Andy Holt Avenue has been permanently closed to make way for a new Student Union.
- "Cone Zone" signs featuring a hard hat-wearing Smokey have been placed around campus, helping direct motorists and pedestrians to find campus parking and detour around the construction. The latest information on campus construction can be found at conezone.utk.edu.
Due to campus construction, fans are encouraged to arrive early.
UT has changed its stadium security regulations and will prohibit backpacks of any kind or size to be taken into Neyland Stadium. Purses or bags larger than 12" x 12" x 12" cannot be brought into the venue.
Please carefully read the full Prohibited Items list before entering Neyland Stadium.
The University of Tennessee reserves the right to examine the contents of any container brought into the stadium. To protect the safety of our fans, players, officials and staff, the following items are prohibited.
Please do not attempt to bring these or similar articles in the stadium. Items will not be stored at the gate or stadium for pickup after the game.
- Backpacks (of any size)
- Alcoholic beverages
- Cans, bottles, coolers
- Outside food, snacks, beverages
- Radios without headsets
- Open umbrellas
- Video cameras
- Professional cameras or cameras with detachable lenses
- Stadium seats with arms
- Large bags or parcels, including backpacks and larger purses
- Weapons, including pocket knives
- Artificial noisemakers
- Smoking — including e-cigarettes — is prohibited in Neyland Stadium at all times
- Bag sizes greater than 12x12x12 (except for medical or diaper bags, which will be searched)
The following items are permitted inside Neyland Stadium:
- Mobile phones
- Seat cushions
- Seats without arms
- Radios with headsets
- Diaper bags when accompanied by an infant
- Limited use of cameras. Game action may not be filmed. Consideration of other spectators is expected.
Everyone, regardless of age, must have a ticket.
Gameday Ticket Sales and Pre-Purchased Tickets (Will Call) Locations: Gate 21 four (4) hours prior to kickoff, Gate 11 and Gate 23 open 90 minutes prior to kickoff.
Tickets purchased through the Visiting Team and Tickets provided to guests of Visiting Team can be picked up at Gate 22 once Visiting Team staff arrives at stadium - usually 90 minutes prior to kickoff.
To expedite entry into stadium, we recommend that each individual hold their own ticket to optimize scanning procedures. All tickets will be electronically scanned to verify authenticity. Tickets will be scanned as patrons enter the stadium, and once a ticket has been scanned, it cannot be reused by another guest.
Fans cannot leave the stadium and be readmitted.
If fans have difficulty or issues with ticket scanning, please visit the ticket office locations in either Gate 11, 21 or 23 for assistance. Customers assume all risks for tickets purchased through a source other than the University of Tennessee Athletic Ticket Office.
Commercial solicitation in front of Neyland Stadium from Middle Way Drive to Gate 10 is prohibited starting four hours before kickoff and continuing until the game is over
Gates to Neyland Stadium open two (2) hours before kickoff. Fans are encouraged to enter the stadium at the gate printed on their ticket.
Neyland Stadium has 26 gates, which are numbered in order clockwise around the stadium. Stadium seating is numbered from left to right, and tickets designate section, row and seat number. Seat 1 will be on the left when facing the seats from the field. Please hold onto your ticket stub any time you are away from the seating area.
|ADA Elevators||Gates 21 and 15 // Opens 2 hours before kick|
|Aramark Food Service||Gates 15 and 26|
|Cushion Seat Customer Service||Gate 21 // Level 1
Gate 10 ramp // Level 2
Gate 23 ramp // Level 3
|Customer Service & Info||Gate 21 // Opens 4 hours before kick|
|Facilities Services||Gate 15|
|Game Day Ticket Office||Gate 21 // Opens 4 hours before kick
Gate 11 // Opens 2 hours prior to kick
Gate 23 // Opens 2 hours prior to kick
|Handicap Elevators||Gates 15 and 21 only // Must have pass|
|Handicapped Seating||Gate 21 // Seating in North End Zone|
|Lost and Found||Gate 21 // Opens 4 hours before kick|
|Lost/Stolen Tickets||Gate 21 // Opens 4 hours before kick|
|Program Sales||Gate 10|
|Team Shop||Gate 20 // Opens 8 a.m. Fri/Sat|
|Ticket Sales/Customer Service||Gate 11
|Ticket Will Call||Gate 21 // Opens 4 hours before kick|
|Visiting Team - Team Gate||Gate 7|
|Visiting Team - Player Guest Entrance||Gate 22|
|Tickets Purchased through Visiting Team Ticket Office||Gate 22|
|Tennessee Cheerleader Entrance||Gate 7|
|Tennessee Team Entrance||Gate 21A|
|Pride of the Southland Band Entrance||Gate 21A|
|Tennessee Player Passes||Gate 21 Plaza // Opens 2 hours before kick|
|Lettermen's Club||Gate 20|
|Visiting Team Band Entrance||Gate 25|
|Visiting Team Cheerleader Entrance||Gate 7|
|Visiting Team Entrance||Gate 7|
|Visiting Team Player Passes||Gate 22 // Opens 2 hours before kick|
|* Football Recruits (Dedicated Line)||Gate 21A|
|High School Coaches Passes||Gate 21A // Opens 2 hours before kick|
|Non-Football Recruits (Dedicated Lane)||Gate 14|
|* Football recruits should report to the Neyland-Thompson Sports Center|
|Students||Gates 4, 4A and 23|
|East Sky Boxes||Gate 26|
|East Club Seats||Gate 26|
|Tennessee Terrace||Gate 19
Gate 21 elevators
Gate 13 or Gate 20 stairwell
|West Sky Boxes||Gate 19|
|West Club Seats||Gate 19|
|Press Box Entrance||Gate 15|
|Media Will Call||Gate 21 Plaza|
|Media Center Entrance||Gate 25|
|Television Production||Gate 21A|
|CSC Security Entrance||Gate 7|
|Medical Entrance (First Aid, EMT, Paramedics, Ambulance Crew)||Gate 9|
|Concession Workers Check-In||Gate 24|
Several buildings with restrooms are open on game days:
- Communications Building (Circle Park entrances only)
- Thompson-Boling Arena (NE & NW concourse entrances only)
- University Center
Portable facilities are located at the following:
|Lot/Area||Units||Location within area|
|UT Medical Center||2||Rear of building|
|3||Front of building|
|Ag Campus||4||Corner of Joe Johnson Drive|
|3||Between RV and car lots|
|Lot 23B||3||Beside staff parking lot/music building|
|Lot 9||6||On Andy Holt Ave. beside Lot 9|
|3||In breezway at Lot 9B|
|Andy Holt Tower||4||Middle of lot (one near entrance off Lake Loudoun Blvd)|
|G3 Garage||2||Entrance across from Phillip Fulmer Way from Arena Dining|
|G10 Garage||3||Outside of side entrance to Level 3|
|2||Next to Level 3 stairwell, opposite side|
|5||Middle of top level beside dividing wall|
|1||Level 1 opposite of entrance end|
|7||Outside Level 1 entrance in grassy area|
|G10 Patio||1||Corner of Mechanical Shop building|
|3||Behind Estabrook Hall along access road|
|4||Bottom corner of lot next to bridge|
|Gate 21A (TV Lot)||2||Outside entrance gate|
|2||Inside entrance gate to left against columns|
|Gate 26||2||Bottom of gate near Wolf-Kaplan Center|
|11th Street Garage||5||Beside entrance to pedestrian crosswalk bridge|
|Lake Avenue Garage||2||Bottom level near exit|
|Lot 7A/Poplar Street||1||Adjacent to retaining wall|
|Lot 7B||1||Near walking bridge|
|Soccer Complex||2||Between RV and car lots|
|SDMH Motor Home||1||Between warehouse and practice field|
|2||Next to train loading dock|
|Lot 23D||2||Next to train loading dock|
|Visitors Center||2||Beside building|
|White Avenue||2||Inside White Ave garage|
|Fort Kidd||1||Entrance to lot|
|C15||1||Across from Boat House|
Football fans, join the Volunteers in Big Orange Country as we collaborate to reduce the amount of waste produced on the University of Tennessee campus, conserve our resources, and develop healthier habits within our community.
Good Sports Always Recycle!
UT Recycling will be launching 250 brand new orange and white recycling bins at the 2014 DISH Orange & White game. All recycling at the gates and inside the stadium is Single Stream, meaning you can put ALL types of recyclable materials into the clear bags at the gates, in the skybox recycling bins, AND the NEW Orange & White recycling bins inside Neyland including:
- PAPER: Newspaper, programs, playbooks, popcorn boxes
- METAL CANS: Aluminum and steel
- PLASTICS: Bottles, cups, jugs, wrap
- GLASS: Bottles, jars
- CARDBOARD: Pizza boxes, cup holders
The following guidelines apply to all Tennessee events at Neyland Stadium:
- All fans regardless of age must have a ticket for admission to Neyland Stadium.
- Per Southeastern Conference policy, no pass-out checks (re-entry) are allowed. In the event of inclement weather, please retain your ticket stub for readmission. If the stadium is cleared due to inclement weather, you may reenter the stadium with your ticket stub. Everyone will again be subject to search.
- This ticket is a revocable license for the ticket holder to gain admission to an event sponsored by Tennessee Athletics. The University of Tennessee reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any patron from the event venue at any time, for any reason permitted by law.
- Incidents involving lost, stolen or destroyed tickets will be addressed at the Ticket Office with the season ticket holder of record only. Photo identification is required.
- Dates and times on game tickets are subject to change.
- University policies and state and federal laws will be in effect.
- The violation of any rules may prevent admission to a Tennessee Athletic event, removal from an event, and jeopardize the violator's admission into subsequent Tennessee Athletic events, including the forfeiture of season tickets and the ability to purchase single-game tickets.
In the spirit of sportsmanship, fans shall:
- Conduct themselves in a manner that represents UT, the Southeastern Conference and the NCAA with honor, dignity and respect.
- Demonstrate qualities of civility and sportsmanship at all times.
- Not use vulgar, abusive, racist, sexist, demeaning, or intimidating language at any time.
- Support the players, coaches and officials in a positive manner.
- Treat the visiting team, coaches and fans with courtesy and respect at all times.
- Not engage in cheers that are vulgar, crass or demeaning.
- Refrain from throwing objects onto the floor for any reason.
- Not become inebriated or belligerent.
- Refrain from entering playing and team areas at any time, including the game.
- Be a positive role model for those around you by treating others with courtesy and respect!