Clear Bag Policy

UT operates with a clear bag policy and stadium security regulations limit fans to one clear plastic bag no larger than 12 inches by 6 inches by 12 inches or a one-gallon, clear, resealable plastic storage bag per person.

Clear Bag
No Larger Than 12" X 6" X 12"

Clear Plastic Storage Bag
One Gallon Resealable

Small Clutch Purse
No Larger Than 4.5" X 6.5"

Seat Cushion
No Arms Or Pockets

More Info →

Visiting Neyland Stadium

Entry & Fan Services Information

Fan Services

Fan Service	Gate Location	Opening Time
ADA Elevators & Entry	Gates 15 and 21	5:00pm
Customer Service & Information	Gate 21	3:00pm
Lost & Found	Gate 21	5:00pm
Medical Bag Check	Gates 9 & 21	5:00pm
Ticket Office (Ticketmaster)	Gate 10, 11, 21 & 22	12:00pm

Entrance Gates

Ticket Type	Gate Location	Opening Time
General Ticket Entrances	Gates 2, 4, 10, 11, 12, 13, 14, 16, 17, 20, 21, 22, 23	5:00pm
East Skybox Entrance	Gate 26	5:00pm
East Club Entrance	Gate 26	5:00pm
West Skybox Entrances	Gates 15 or 19	5:00pm
West Club Entrances	Gates 15 or 19	5:00pm
Tennessee Terrace Entrances	Gates 15 or 19	5:00pm
Floor/Field Entrances	Gates 7, 9, 18 or 25	5:00pm

Everyone, regardless of age, must have a ticket.
If fans have difficulty or issues with ticket scanning, please visit the ticket office locations in either Gate 11, 21 or 22 for assistance.
Customers assume all risks for tickets purchased through a source other than Ticketmaster.

No re-entry. Fans cannot leave the stadium and be readmitted.
The University of Tennessee, Knoxville is a smoke-free campus. Smoking is prohibited in and outside of Neyland Stadium.

Concessions

Concessions Stands are located throughout each concourse inside Neyland Stadium. See the Amenities Maps for specific specialty stand locations. If interested in working a concession stand please contact Aramark Concessions 865-974-1204.

Merchandise

Merchandise and apparel kiosks are located throughout Neyland Stadium and outside the stadium at designated gates. The current locations are:

Outside the stadium at gates 10, 21, 22 and 26
Inside the stadium:
- Level 1 behind Sections X1, Z12, Z13, K & O
- Level 2 behind Sections X5, A, F & L (top of Gate 10 ramp)
- Level 3 Behind Sections ZZ12, FF and inside the Tennessee Terrace.

Prohibited & Permitted Items

Prohibited Items

The University of Tennessee reserves the right to examine the contents of any container brought into the venue. To protect the safety of our fans, performers and staff, the following items are prohibited.

Please do not attempt to bring these or similar articles into the venue. Items will not be stored at the gate or venue for pickup after the concert.

Alcoholic beverages
Artificial noisemakers
Backpacks (of any size)
Balloons
Balls
Cameras with professional lenses longer than 3 inches
Cans or coolers
Confetti
Diaper bags
Fireworks
Glitter
Hoverboards
Large bags or parcels, including backpacks and purses
Laser pointers
Non-clear bags of any size
Open umbrellas
Outside food, snacks, beverages (unless needed for medical purposes)
Posters/signs larger than 28”x22”
Radios without headsets
Segways
Selfie sticks
Smoking - including e-cigarettes - is prohibited inside the venue at all times
Stadium seats with arms and/or pockets
Sticks, poles, profanity or objectionable images on signs
Strollers
Unmanned aircraft
Video cameras, GoPros, Laptops or selfie sticks
Weapons, including pocket knives

Permitted Items

The following items are permitted inside the venue:

Small clutch purses no larger than 4.5 inches by 6.5 inches
Mobile phones
Binoculars (without case)
Seat cushions without arms of pockets
Radios with headsets
Blankets and hand warmers
Empty, clear water bottles
Ponchos and umbrellas (umbrellas cannot be open in the stands)
Diapers and non-medically necessary items for babies and young children must be carried in a clear bag
Limited use of cameras. The concert may not be filmed. Consideration of other spectators is expected.

Parking, Traffic and Shuttles

General Information

Campus Parking Map

Garth Brooks Concert Parking was sold in advance through Ticketmaster. All concert attendees must present a Garth Brooks Concert Parking Hangtag when entering their assigned parking area. No concert parking will be available for sale on the UT Campus on Nov 16th.

Football gameday permits and staff/student parking permits will not be valid for these lots on the day of the concert.

Additional public parking options are available in non-University lots. For more information, visit the University’s Parking and Transit Services Garth Brooks Concert page here.

Two parking areas will provide a shuttle service for Concert Parking Permit holders starting at 2:30 pm (4 ½ hours prior to the show) and will run the duration of the event at the following locations:

Lot 14 on Stephenson Dr - Unload and pick up on Chamique Holdsclaw Drive
Ag Campus - Board buses at Joe Johnson Drive; unload and pick up at Circle Park

Improperly parked vehicles or those found in a restricted area will be towed at the owner's expense. Towed vehicles may be claimed by contacting UT Police at (865) 974-3114.

Off Campus Parking/Shuttles

Parking

Many FREE parking areas in City of Knoxville Parking Garages
City of Knoxville paid garages – Main Ave and City County Bldg ($20.00) and Civic Coliseum (10.00 - Disney on Ice is playing at Coliseum)
$25.00 City of Knoxville meter parking close to campus – Lake Ave, White Ave and adjacent streets
$15.00 – $30.00 East TN Children’s Hospital
$40.00 – University Commons (near Publix)

Getting to Campus

A walking path from downtown to Neyland Stadium will be marked.
FREE Garth Stadium Tour Shuttles will run continuously from downtown’s Krutch Park to campus from 2pm Saturday – 12:30am Sunday. After the concert, guests will go to the Walters Bldg just south of Cumberland Ave across from the Student Union for the return shuttle.

Hotel Shuttles

One-trip special shuttle for guests at outlying hotels transportation to UT Campus and Neyland Stadium (fee charged – see hotel front desk). Departure from hotel is late afternoon to allow guests to enjoy on-campus activities and avoid traffic congestion at concert start time.
Hotel Shuttle Schedule

Visit https://www.visitknoxville.com/garthbrooks/ for more information.

Taxis/Uber/Shared Riding

Authorized Drop-off location for taxis/limos is located on Volunteer Blvd at the School of Nursing or Bailey/Claxton Education.

Authorized Uber/Lyft location is on Circle Dr (NOT Circle Park) off Cumberland Ave – enter the Hill and proceed up to Ayres Hall.

Traffic into the Hill will be closely monitored by police and may close. Approximately 10:30 pm police will open up the Cumberland entrance for Uber/Lyft drivers to enter the Hill. This one-time load in will enable vehicles to be staged for guests leaving the concert.

Due to police traffic management and getting guests off campus, the Circle Dr location is the only authorized for a pick up. If a guest wants to specifically request an Uber/Lyft pickup, the best bet is to walk a few blocks – somewhere north of Cumberland Ave (possibly Clinch Ave) and meet their vehicle at that location. NO ride service will be admitted to the stadium area after the concert.

Arrive Early, Beat The Traffic and Enjoy Volunteer Hospitality

Traffic is expected to be heavy leading up to concert time so why not arrive early and enjoy all the pre-concert festivities around campus?

Time: 2:30 - 5:30 pm

“Low Places” @ Humanities Plaza – Food, beverages, WIVK and Big Screen
Circle Park – Pre-purchase your tailgate tent from All Occasions Party Rental by emailing Drew@aopr.net
Student Union will be open – including the Vol Shop
Merchandise stands will be available to purchase Garth Brooks memorabilia in advance of show

Accessible Parking

More than 200 Accessible/Handicapped spaces in three (3) designated sections are available for FREE on a first-come, first-parked basis. On the map linked below these areas are indicated in yellow. The Ag Campus on the west side of the university has the most spaces.

A Garth Brooks parking pass is not required; however, a valid accessible parking placard or license plate is required.

Campus Parking Map

Road Closures

At 4:00pm Phillip Fulmer Way from Cumberland Ave. to Tee Martin Drive will close.
- Access to Lot 9 will only be available from Peyton Manning Pass after this time.
At 6:30pm Phillip Fulmer Way will be closed to all vehicle traffic (including no turns from Lake Loudoun Blvd onto Phillip Fulmer Way)
- G10 permit holders arriving after the road closure will be redirected to enter from Neyland Drive.

Public Bus Parking

Groups traveling to Neyland Stadium via charter or school bus may park on Todd Helton Drive behind Lindsey Nelson Stadium.

There is no public bus parking available on Phillip Fulmer Way.

Scooters

City of Knoxville Electric Scooters are not permitted within the “UT Ride Zone” on the day of the concert. Scooters will be prohibited from entering road closures.